Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

Stalker Walk
Sheffield, England, S11 8JF
United Kingdom


Helping parents, schools, and professionals to navigate the complex legal system of special educational needs and Education, Health & Care Plans.

Talking about Education, Health and Care Plans

Talking about Education, Health and Care Plans, and how to support parents and professionals through the complex process.

NEWS: Ombudsman Decision in Sheffield

Bright Futures

Sheffield Education Health and Care Plan.PNG

A parent in Sheffield has made a successful complaint to the Ombudsman, against the council.

Like many many EHCP cases in Sheffield (and nation wide) the councils have delayed finalising this plan, which has resulted in a delayed allocation of appropriate placement - i.e. no education.

Again, like many of our families have experienced, this parent also experienced poor communication and poor complaints handling. Does this sound familiar?

The ombudsman found the council at fault. The council has been directed to pay the parent £1500 for the injustice caused.

Are you in a similar situation and would like to complain to the Ombudsman?

If so, make sure you have completed the formal complaints procedure through the LA first. We help families with Ombudsman complaints. Get in touch here:

Read more about the ombudsman case here: Sheffield City Council (17 014 246)